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Password Policies

Configure password complexity requirements and expiry rules for your organisation. These policies apply to all team members who log in with email and password.

Password policy settings

Configuring Your Password Policy

  1. Navigate to Settings > Security
  2. Find the Password Policy card
  3. Adjust the following settings:
    • Minimum length -- set between 8 and 128 characters (default: 10)
    • Require uppercase -- at least one uppercase letter
    • Require lowercase -- at least one lowercase letter
    • Require number -- at least one digit
    • Require special character -- at least one special character
  4. Click Save

Password Expiry

You can require team members to change their passwords periodically:

Option Description
Never Passwords do not expire (default)
30 days Users must change their password every 30 days
60 days Users must change their password every 60 days
90 days Users must change their password every 90 days

When a password expires, the user is prompted to create a new one on their next login.

Note

Password policies do not apply when SSO is enforced. If your organisation uses required SSO, the password policy card will show a note indicating it is not applicable.

Pro Tip

For most teams, a minimum of 10 characters with all complexity requirements enabled and no expiry is a strong default that balances security with usability.

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