Contact Associations¶

Contacts in Outsprint are linked to other records -- companies, deals, tickets, and lists. These associations give you a complete view of each contact's relationships.

Company Association¶

Every contact can be linked to one company. The association is set in two ways:

Manual -- Choose a company when creating or editing a contact
Automatic -- When you create a contact with an email like sarah@acme.com, Outsprint checks if a company with the domain acme.com exists and links them automatically

You

Associate Sarah Chen with Acme Corp

Outsprint AI

Sarah Chen is now associated with Acme Corp.

Deal Association¶

Contacts can be associated with multiple deals. Each contact on a deal has a role that describes their position in the buying process:

Role	Description
Decision Maker	Final authority on the purchase
Influencer	Influences the decision
Champion	Internal advocate for your product
Blocker	Opposing the deal
End User	Will use the product

Roles are displayed as badges next to contact names on deal records.

Ticket Association¶

When a contact submits a support ticket, they are automatically linked. You can view all of a contact's tickets in their detail view.

List Membership¶

Contacts can belong to static or dynamic lists. List memberships are visible in the contact's detail view under the Associations section.

Viewing Associations¶

The contact card and detail view show all associations at a glance:

Company with a clickable link
Open deals with total value
Open tickets count
List memberships

Pro Tip

Ask the AI about associations: "Which deals is Sarah Chen involved in?" or "What company does Mike Park belong to?"