Connecting Gmail¶
Link your Gmail account to send and receive emails directly from Outsprint. Emails are sent from your actual Gmail address, so recipients see messages from you -- not from Outsprint.
Before You Start¶
You need a Gmail account (personal or Google Workspace). Your Google admin may need to approve Outsprint as an authorized app if your organization restricts third-party access.
Connect Your Account¶
- Open Settings from the sidebar
- Go to Email Connections
- Click Connect Gmail
- Sign in with your Google account when the OAuth window opens
- Review the permissions and click Allow
- You are redirected back to Outsprint with your account connected
Once connected, Outsprint begins syncing your recent emails (last 30 days) in the background. This usually takes a few minutes depending on volume.
What Gets Synced¶
- Sent and received emails involving contacts already in your CRM
- Attachments under 25 MB (stored securely)
- Email threads are grouped automatically
What Doesn't Get Synced¶
- Emails with no matching contact in the CRM
- Drafts, spam, and trash
- Calendar invites
Note
Only emails to or from known contacts are synced. If you add a new contact, their past emails will not be retroactively imported.
Configure Sync Settings¶
After connecting, you can adjust sync behavior:
- Sync frequency -- Choose from every 1, 5, 15, or 30 minutes
- Auto-associate -- Automatically link emails to matching contacts
- Track opens -- Enable open tracking on outbound emails by default
Disconnect Gmail¶
To disconnect, go to Settings > Email Connections and click Disconnect next to your Gmail account. Previously synced emails remain in the CRM.
Warning
Disconnecting stops all future email sync. You will not be able to send emails through Outsprint until you reconnect.
