Email Threading¶

Outsprint groups related emails into threads, giving you the full conversation history with a contact in one view.

How Threading Works¶

Emails are grouped into threads using your email provider's thread ID. When you send an email and receive a reply, both messages appear in the same thread. This includes:

Original messages
Replies and reply-all messages
Forwarded messages in the same thread

Viewing a Thread¶

Click any email on a contact's timeline to expand the full thread. Messages appear in chronological order with the newest at the bottom.

Each message in the thread shows:

Sender and recipient -- Who sent it and to whom
Timestamp -- When it was sent
Message body -- The full email content
Attachments -- Any files attached to that message
Tracking status -- Whether the email was opened or clicked (for outbound emails with tracking enabled)

Reply, Reply All, and Forward¶

At the bottom of any thread, you have three options:

Reply -- Respond to the sender only
Reply All -- Respond to all recipients
Forward -- Send the thread to a new recipient

You can also reply through chat:

You

Reply to Sarah's last email and let her know we'll have the contract ready by Friday

Outsprint AI

I've drafted a reply to Sarah's email thread. Review it below.

Threads on the Timeline¶

Email threads appear as single entries on the contact timeline. The entry shows the thread subject and the most recent message. Click to expand and see all messages in the thread.

Pro Tip

Ask Outsprint to summarize a long email thread. Say something like "Summarize my email thread with Sarah about the proposal."