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Search & Lists

Find any record in your CRM instantly using keyword search, natural language queries, or saved filters. Organize contacts into lists for segmentation and bulk actions.

Search overview

How Search Works

Outsprint uses two search engines working together:

  • Full-text search -- Fast keyword matching on names, emails, subjects, and descriptions. Powers slash commands and quick lookups.
  • Semantic search -- AI-powered natural language understanding. Ask questions like "Who mentioned budget concerns?" and get relevant results based on meaning, not just keywords.

Results from both engines are merged, deduplicated, and filtered by your permissions before display.

Searching in Chat

You can search by typing naturally or using slash commands.

You
Find contacts at Acme Corp
Outsprint AI
Found 8 contacts at Acme Corp. Here they are.

Outsprint also searches automatically when you reference entities. Saying "Show me Sarah's deals" triggers a contact search for "Sarah" and then retrieves her deals.

Slash commands support inline search and filters:

Command What it does
/contacts sarah Search contacts by name
/contacts @tom Filter by owner
/contacts #enterprise Filter by tag
/deals acme Search deals by name
/deals >50000 Filter by amount
/tickets urgent Filter by priority

Pro Tip

For quick lookups, use slash commands. For complex questions, use natural language and let the AI figure out the best query.

What's Next